The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
USD 85 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Golf course
Services
Valet parking
Pet amenities available
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Children's buffet
Board games
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Curtains
Show more
Location
5 Embarcadero Center,
San Francisco,
California,
United States,
94111,
California
Map view
street view
5 Embarcadero Center,
San Francisco,
California,
United States,
94111,
California
City landmarks
Harbour
Pier 39
2.1
km
Grant Avenue
Chinatown
1.0
km
Monument
Lombard Street
2.2
km
Shopping Area
Union Square
1.4
km
Tower
Coit Tower
1.7
km
Museum
Exploratorium
830 m
Harbour
Fisherman's Wharf
2.3
km
Gallery
San Francisco Museum of Modern Art
1.3
km
Cable Car
Cable Car Museum
1.2
km
Island
Alcatraz Island
4.3
km
Museum
Contemporary Jewish Museum
1.3
km
Event hall
Moscone Center
1.6
km
Museum
Wells Fargo History Museum
660 m
Baseball Stadium
Oracle Park
2.0
km
Museum
Children's Creativity Museum
1.7
km
Museum
Mechanical Museum
2.5
km
Bush St What3words: ///also.secret.ever
Dragon's Gate
920 m
Museum
Museum of the African Diaspora
980 m
Museum
Asian Art Museum
2.4
km
Church
St. Patrick's Catholic Church
1.3
km
Church
Grace Cathedral
1.6
km
125 Waverly Pl
Tin How Temple
950 m
Fountain
Lotta's Fountain
1.4
km
1 Ferry Building Ferry Building Parking Lot
Mohandas K. Gandhi
670 m
Park
Washington Square
1.7
km
Square
The Embarcadero
1.4
km
Nearby
Market
Ferry Building
540 m
Museum
San Francisco Railway Museum
320 m
Corner of Market
Mechanics Monument
520 m
Market St & Steuart St,
Justin Herman Plaza
180 m
Restaurants
Eclipse Kitchen & Bar
140 m
5 Embarcadero Ctr
Drumm Liquor & Deli
90 m
15 Drumm St
Tadich Grill
340 m
240 California St
Hog Island Oyster Company
430 m
1 Ferry Bldg
The Ramen Bar
230 m
101 California St
Fuzio
230 m
101 California St
Kirimachi Ramen
300 m
450 Broadway
Schroeder's Cafe
320 m
240 Front St
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
great view
helpful staff
smoke smell
small bathroom
7.4/10
Very good
Rooms
7.8
Location
8.7
Service
7.5
Dining
6.4
Guest reviews
7.4/10
based on 10 reviews
8.6
8.6/10 based on 1730 reviews
Francis
United Kingdom,
May
2024
7.2/10
The hotel had an unbeatable location with stunning views of the Embarcadero and the Bay Bridge. The rooms were a bit outdated and pricey, but I couldn't complain about the prime location. However, the noise from the cocktail lounge till late at night was quite a disturbance. The service was nice overall, but there were some communication issues and a rude encounter at the bar. The dining options were limited and overpriced, especially for vegetarians. The facilities were average with some room for improvement.
Rooms
7.0
The rooms had an older feel with a bathroom featuring a tub and shower curtain.
Service
7.0
The service was nice overall, but there were some language skills challenges and a rude encounter at the bar.
Location
9.0
The location was ideal, right in front of the Embarcadero with a perfect view of the sea.
Dining
6.0
The dining options were limited and overpriced, especially for vegetarians.
Facilities
7.0
The facilities were average with some room for improvement.
Ronnie
United Kingdom,
April
2024
6.6/10
My stay at the Hyatt Regency had its ups and downs. The rooms were large and well-appointed, but unfortunately, the smell of smoke was overpowering and the bathroom was exceptionally small for a hotel of this caliber. The service was helpful and friendly, making dealing with requests easy, although I was expecting a call that never came. The location was convenient for accessing different parts of San Francisco, but parking in the neighborhood proved to be a challenge. The dining experience was somewhat lacking in variety, especially for a hotel of this standard.
Rooms
7.0
The rooms, offering a view of the bay, ice skating rink, and Coit Tower, were clean but had an overwhelming smoke smell that lingered. The bathroom was surprisingly tiny for a Hyatt Regency.
Service
7.0
The staff at the hotel were helpful and friendly, making it easy to deal with requests. However, the lack of warmth and communication beyond necessary transactions was noticeable.
Location
6.0
The hotel's location was good for quick access to Muni and Bart, but finding parking in the neighborhood was quite a challenge.
Dining
6.0
The dining experience could be improved in terms of variety, considering the market-style service over traditional room service offerings.
Facilities
The hotel offers standard facilities, but there is room for improvement to match the hotel's reputation.
great view
smoke smell
Raymond
United Kingdom,
April
2024
8.0/10
My stay at the hotel was fantastic! The rooms were a good size with a view of the bay bridge and sky scrapers, and the modern decor from late 2019 added a nice touch. The service was excellent with kind gestures like a gift card for the lobby cafe. The location was ideal, right by the BART station and Ferry Building. Unfortunately, the dining options were not up to par, but overall, a great stay.
Rooms
8.0
I loved the view from my room and the generous size. The modern decor was a nice touch.
Service
9.0
The staff was very kind and gracious, especially with the wedding anniversary gift. Late checkout was a nice perk.
Location
10.0
The location was perfect, right by the BART station, Ferry Building, and with a beautiful view.
Dining
5.0
Unfortunately, the dining options were not up to standards during my stay.
Facilities
8.0
The facilities were well-maintained and provided a comfortable stay.
Tim
United Kingdom,
April
2024
7.0/10
I had a spacious room with a balcony and bay view, although it required an extra $40. The decor was modern and clean, and the staff was friendly. The decision to have two full beds instead of queen beds was puzzling. The room offered a great view of the bay bridge and skyscrapers.
Rooms
8.0
The room was clean with modern decor and spacious enough for two full beds. The balcony offered a great view of the bay bridge and skyscrapers.
Service
7.0
The service was very friendly and helpful throughout my stay. However, there were some incidents below expectations regarding friendliness and helpfulness, especially considering the hotel's cost.
Location
9.0
The location was perfect for enjoying the Bay Area, with easy access to transportation like the big bus and cable trolley. There were many dining options nearby, even though the streets could be a bit dirty.
Dining
5.0
The dining experience was below standards with limited choices and low quality options. The market service lacked variety, and the bar selections were not impressive.
Facilities
6.0
Various facilities were available such as car hire, valet parking, and pet amenities. However, these amenities did not justify the potentially higher cost of the hotel.
George
United Kingdom,
January
2024
7.6/10
The hotel had a great location close to popular attractions and was convenient for exploring the city. The rooms were comfortable, but the odd layout led to a unique bathroom experience. The service was a mix of professional and kind interactions, with some issues regarding valet parking and extra charges. Dining was excellent despite some price concerns, and the facilities were mostly satisfactory.
Rooms
7.0
The rooms were great, although the building's shape made for an interesting bathroom layout.
Service
6.0
The service varied from professional and kind to encountering issues with valet parking and extra charges.
Location
9.0
The location exceeded expectations, being close to major attractions and offering easy access to transportation.
Dining
8.0
The dining experience was fabulous, with a variety of breakfast options, though prices were on the higher side.
Facilities
The facilities were satisfactory overall, although improvements could be made in some areas.
Alexander
United States,
September
2023
8.8/10
My stay at the hotel was fantastic! The Regency Club on the 17th floor was a must-visit, offering stunning bay views. The room was decently sized, clean, and very comfortable, making my stay pleasant.
Rooms
9.0
The room was clean and comfortable, and the highlight was the Regency Club on the 17th floor with amazing bay views.
Service
9.0
The service was incredible, with friendly and knowledgeable staff. They made my stay wonderful.
Location
10.0
The location was superb, right across from the Ferry Building with breathtaking views of the Bay Bridge. Easy access to the tram and Bart added convenience to exploring the area.
Dining
7.0
The dining experience was good overall, but slightly pricey. The Club could offer better rotation for a more accommodating dining atmosphere.
Facilities
9.0
The facilities were top-notch offering services like car hire, dry cleaning, laundry, and valet parking, ensuring a luxurious stay.
John
United Kingdom,
September
2023
8.2/10
The hotel is located in a wonderful spot close to the Ferry Building and tons of restaurants. The rooms are spacious and clean, perfect for families. The friendly service adds a nice touch, although the dining could be improved with more options. The exceptional location provides easy access to various attractions, making it a great choice for exploring San Francisco without a car.
Rooms
8.0
The room included a sofa bed in the living room area, which was great for our kids. It was large, clean, and comfortable.
Service
8.0
The service was friendly and nice. The staff was supposed to contact me about a matter, showing their attentiveness.
Location
9.0
The location was exceptional, especially for quick access to Muni and Bart, as well as popular San Francisco attractions like Union Square, China Town, Lombardy Street, and Fisherman's Wharf.
Dining
7.0
The dining experience, though from a market service, was extra. It would have been better with a broader room service menu.
Facilities
9.0
The facilities offered various amenities like car hire, dry cleaning, housekeeping, laundry, valet parking, welcome drink, pet amenities, tours/ticket assistance, and a happy hour.
Eric
United States,
July
2023
7.2/10
I had a mixed experience at this hotel. The rooms were clean and well-maintained, but they lacked proper isolation from the noise of the hall. I appreciated the cleanliness and the balcony view I requested. However, the outdated decor was a downside, and the room lacked modern amenities like Keurig machines.
Rooms
7.0
The rooms were clean and the view from the balcony was nice, but they could use some updating and better sound isolation.
Service
7.0
The service was a bit below average considering the price of the hotel, but I must commend them for arranging my Avis rental return onsite, saving me a trip to the airport. The staff was friendly and efficient.
Location
9.0
The location was fantastic, close to the waterfront, the Ferry Building, and California Avenue. There were plenty of transportation options nearby, making it convenient for exploring the area.
Dining
6.0
The dining options were pricey, and while the food was tasty, it didn't feel worth the cost. The breakfast selection was sufficient but overpriced.
Facilities
7.0
The hotel offers standard facilities, but there were no outstanding features that stood out during my stay.
Mark
United Kingdom,
May
2023
7.0/10
I absolutely loved the view from my balcony room, overlooking the bay, the ice skating rink, and Coit Tower. However, the rooms with no view of the bay weren't worth the extra charge. The hotel was clean and quiet.
Rooms
8.0
The balcony room had an awesome view of the bay, ice skating rink, and Coit Tower. However, rooms without a good view of the bay didn't justify the extra cost.
Service
7.0
The staff made great recommendations and were extremely friendly and accommodating. However, the unfriendly response regarding unexpected fees was disappointing.
Location
6.0
The hotel is located in the Finance district, which might be convenient for business purposes but not ideal for families. It's right outside the BART station.
Dining
7.0
The food was delicious but on the pricey side. It's probably best to consider other options for breakfast unless you have a deal.
Facilities
7.0
The hotel offers various amenities and services like car hire, dry cleaning, valet parking, and pet amenities. However, being away at a conference during Christmas time could be nerve-wracking at this hotel.
Bill
United States,
April
2023
8.6/10
Staying at this hotel was a fantastic experience overall. The rooms were amazing, with a perfect view of the Ferry Building and the Bay Bridge, and the Sales Force Tower adding to the scenic beauty. The staff was incredibly helpful and accommodating, with only a few minor hiccups. The location couldn't have been more convenient, especially for business travelers, with easy access to all the exciting attractions. While the dining options were pricey, they were still enjoyable. The facilities were top-notch, making my stay even more memorable.
Rooms
9.0
The room I stayed in was quiet and offered a stunning view of the surroundings. I had the option to upgrade for a balcony and bay view, albeit at an extra cost.
Service
8.0
The staff members were attentive and friendly, going above and beyond to assist me with various needs during my stay. However, there was a slight hiccup with a rude encounter over billing.
Location
10.0
The hotel's location was unbeatable, right next to the Embarcadero BART station, making it super convenient for getting around the city, especially for those attending events or visiting Fisherman's Wharf.
Dining
7.0
Although the dining experience was delightful, the prices were on the higher side when compared to the room rates, and the availability of room service left something to be desired.
Facilities
9.0
The hotel's facilities were impressive, providing everything I needed for a comfortable and enjoyable stay.
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